Refund policy

• Return requests must be made within 7 days of delivery. No returns or refunds are accepted after 7 days.
• Returns are accepted only for items that are unopened, unused and in their original sealed packaging. Opened or used items cannot be returned.
• The customer pays return shipping. The refund (original product price) is issued once the return arrives and is checked.
• Damaged, defective or wrong items: contact us within 7 days of delivery with a photo, and we will send a free replacement or a full refund. No return is needed, and this applies even if the package was opened.
• How to return: email hello@thetidyfinds.com first with your order number. Returns go to our fulfilment warehouse in China; we reply with the return address and instructions. Please use a tracked service: international return postage is paid by the customer and can cost more than domestic postage. Parcels sent without contacting us first can't be accepted.